Privacy Policy | AVAI

1. Introduction

AVAI ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

2. Information We Collect

We collect information you voluntarily provide when you submit a contact form, subscribe to our newsletter, request a product datasheet, place an order through our shop, or communicate with us. This may include your name, email address, company name, phone number, job title, and details about your project. We may also automatically collect your IP address, browser type, operating system, referring URLs, and pages viewed.

3. How We Use Your Information

We use the information we collect to respond to inquiries, process orders, send requested documentation, send opted-in newsletters, improve our website and services, and comply with legal obligations.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.

5. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site traffic. You can control cookie preferences through your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, opt out of marketing communications, request a copy of the data we hold about you, and withdraw consent where processing is based on consent.

9. Third-Party Links

Our website may contain links to third-party websites, including those of our product partners (OxTS, RoboSense, Kvaser). We are not responsible for the privacy practices or content of these external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at info@avai.ai.